Money and debt advice

If you are struggling to make ends meet or your debt is increasing each month - please ask for help. Ignoring it will only make it worse.

If you’re worried about money or already in debt, support is available. You don’t have to deal with it alone. 

• Apply for ‘breathing space’: This gives you time to get advice without being chased by people you owe money to. 
• Get free local advice and support: Many local charities and groups offer free help and advice. Our Money and Debt directory can help you find support near you.
• Join your local credit union: These are safe, local ways to save and borrow money at low interest rates.

Help to manage overdue payments

We understand that managing arrears (overdue payments) can be challenging, especially during difficult financial times. That’s why we have teamed up with Payment Plan and Webio, to offer secure, flexible options to help you stay on top of your Council Tax or Housing Benefit overpayments. 

With this new service, you can:

• pay your arrears in monthly instalments
• choose a payment date that works for you
• set your own monthly payment amount
• spread the cost over a timeframe that fits your budget
• do all of this with no added fees or interest

Payment Plan is a secure platform, and if you are contacted by them or receive a message from Webio, it is a legitimate service being used by Brent Council to support residents in managing their arrears. The aim is to provide straightforward options that put you in control and reduce the stress of dealing with debt.

We're working to make debt recovery fairer and more compassionate, while still helping you stay on top of your payments.

If you have arrears and receive a message from us, please know it's genuine. You can follow the link provided or reach out to the Revenues and Debt team directly if you’d like more information or support, we’re here to help.